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JEWELRY CARE

WE CONSIDER OUR PLATED JEWELRY TO BE ABOVE INDUSTRY STANDARDS DUE TO BEING TARNISH, NICKEL, AND LEAD FREE BUT ALL PLATED JEWELRY REQUIRES GENTLE CARE TO ENSURE ITS EVERLASTING BEAUTY. PROVIDED BELOW ARE SIMPLE CARE INSTRUCTIONS AND SUGGESTIONS THAT YOU CAN FOLLOW TO MAKE CERTAIN THAT YOUR JEWELRY KEEPS ITS SPARKLE AND SHINE.


1) DO NOT TAKE A BATH OR SWIM WHILE WEARING THE JEWELRY.
2) STORE JEWELRY IN YOUR TALICO POUCH IF NOT IN USE.

SHIPPING INFO

TALICO USES USPS SHIPPING FOR ALL DELIVERIES. MOST ORDERS WILL BE PROCESSED AND SHIPPED WITHIN 2 BUSINESS DAYS. YOU WILL RECEIVE AN EMAIL NOTIFICATION ONCE YOUR ORDER HAS BEEN PROCESSED. WE DO NOT SHIP ON SATURDAY, SUNDAY, OR MAJOR HOLIDAYS.

TRACKING ORDERS

ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN EMAIL NOTIFICATION WITH YOUR TRACKING NUMBER. IF FOR ANY REASON YOU DO NOT RECEIVE YOUR TRACKING INFORMATION, PLEASE CONTACT US AT [email protected].

PAYMENT OPTIONS

WE GLADLY ACCEPT MAJOR CREDITS CARDS, INCLUDING VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER OR DIRECT PAYMENTS, ALL THROUGH PAYPAL. YOU ARE NOT REQUIRED TO HAVE A PAYPAL ACCOUNT TO PURCHASE FROM TALICO BRAND OF GOODS.
THIS STORE USES PAYPAL PAYMENTS, AND PAYPAL AUTOMATICALLY ENCRYPTS YOUR CONFIDENTIAL INFORMATION IN TRANSIT USING THE SECURE SOCKETS LAYER PROTOCOL (SSL) WITH AN ENCRYPTION KEY LENGTH OF 128-BITS –- THE HIGHEST LEVEL AVAILABLE.

PRODUCT AVAILABILITY

EVEN THOUGH AVAILABILITY MAY BE INDICATED ON OUR WEBSITE, WE CANNOT ALWAYS GUARANTEE PRODUCT AVAILABILITY AT THE TIME OF YOUR PURCHASE. WE DO OUR ABSOLUTE BEST TO KEEP INVENTORY STOCKED AND INFORMATION UP TO DATE AS ITEMS COME AND GO, BUT THERE ARE OCCASIONS WHEN AN ITEM MAY GO OUT OF STOCK AND NOT BE AVAILABLE FOR IMMEDIATE DELIVERY. WE WILL LET YOU KNOW IF THIS IS THE CASE PRIOR TO PROCESSING YOUR ORDER.

RETURNS & EXCHANGES

OUR GOAL IS 100% CUSTOMER SATISFACTION. IF FOR ANY REASON YOU ARE NOT FULLY SATISFIED WITH YOUR PURCHASE, UNWORN, NON-DAMAGED ITEMS CAN BE RETURNED/EXCHANGED WITHIN 14 DAYS OF RECEIPT OF ITEM. PLEASE EMAIL US FIRST AT [email protected], AND LET US KNOW THAT YOU WOULD LIKE TO RETURN/EXCHANGE YOUR ITEM(S). RETURNS WITHIN 14 DAYS OF RECEIPT ARE ELIGIBLE FOR A FULL REFUND. PLEASE INCLUDE A COPY OF THE PACKAGING SLIP THAT WAS SENT WITH YOUR ORIGINAL PURCHASE. IF A PRODUCT IS DEFECTIVE, IT MAY BE EXCHANGED FOR A NEW PRODUCT WHICH WILL BE SHIPPED TO YOU AT NO ADDITIONAL CHARGE.
PLEASE NOTE: WE DO NOT REIMBURSE ANY ADDITIONAL SHIPPING COST YOU MAY INCUR WHEN RETURNING OR EXCHANGING ITEM (S). WE HAVE THE RIGHT TO REFUSE A RETURN OR EXCHANGE IF THE ITEM (S) SHOW ANY SIGNS OF WEAR OR DAMAGE.